SMART Social Media Strategy: Foundational Knowledge & Best Practices

At SMART, we believe that social media is no longer optional for real estate agents—it’s a powerful tool for building a personal brand, generating leads, and establishing social proof that positions our agents as trusted local experts. However, success on social media requires more than just posting randomly or relying on generic, pre-made content.

To truly stand out and attract the right audience, SMART agents need a clear strategy and foundational knowledge to make social media work for them. This guide will cover the key foundational elements of a successful social media strategy:

  • Defining Clear Goals
  • Audience Targeting
  • Platform Selection
  • Brand Consistency
  • Content Calendar

By mastering these components, SMART agents will create a professional and engaging social media presence that drives business growth and builds long-term relationships.

Define Clear Goals

To succeed on social media, SMART agents need to start with a clear strategy and defined goals. Without a purpose behind your content, you’ll waste time and miss valuable opportunities to engage with potential clients.

Why Setting Goals Matters

Defining clear goals helps SMART agents:

  • Focus efforts on the right platforms and types of content.
  • Measure success and adjust strategy based on real data.
  • Create consistent and engaging content that aligns with business objectives.

Common Social Media Goals for SMART Agents

  1. Increase Brand Awareness – Establish yourself as a local expert by sharing market updates, neighborhood highlights, and personal insights.
  2. Generate Leads – Use targeted content and ads to drive traffic to your SMART website or contact form.
  3. Build Relationships – Engage with your audience through comments, messages, and interactive content like polls and Q&A sessions.
  4. Showcase Expertise – Share valuable content, including educational posts, home-buying tips, and market trends, to establish yourself as a trusted advisor.

SMART Goal Example:

“Generate 20 qualified leads per month through Instagram by posting three market update videos weekly and using targeted hashtags.”

SMART Tip: Track your results monthly and adjust your approach based on engagement, leads, and reach.

Audience Targeting

Understanding your target audience is essential for creating content that resonates and drives engagement. Not everyone in the market is your ideal client, so SMART agents need to get specific about who they want to attract.

How to Identify Your Ideal Client

Start by asking these key questions:

  • What type of client are you trying to attract (e.g., first-time homebuyers, luxury buyers, investors)?
  • What are their key pain points (e.g., affordability, location, size)?
  • Where does your audience spend their time online (e.g., Facebook, Instagram, LinkedIn)?
  • What type of content does your audience respond to (e.g., video, infographics, market reports)?

Example Audience Profiles:

First-Time Homebuyers:

  • Age 25–35
  • Use Instagram and TikTok regularly
  • Respond well to how-to guides and home-buying tips

Luxury Buyers:

  • Age 35–55
  • Prefer LinkedIn and high-end visual content on Instagram
  • Respond to behind-the-scenes property tours and luxury market insights

Investors:

  • Age 30–60
  • Use LinkedIn, Twitter, and market-focused content
  • Respond to data-driven posts, market analysis, and ROI-focused content

SMART Tip: Tailor your content to your audience’s specific needs and preferred communication style.

Best Platforms for SMART Agents:

PlatformIdeal Use CaseRecommended Content
InstagramVisual storytelling and engaging local buyers/sellersProperty photos/videos, stories, behind-the-scenes
FacebookConnecting with local communities and generating leadsMarket updates, open house announcements, community events
LinkedInB2B and networking with high-end clients and industry professionalsMarket analysis, professional insights, connecting with investors
YouTubeLong-form video content and evergreen materialHome tours, market updates, Q&A session
TikTokShort, entertaining, and trend-based contentQuick tips, market updates, home-buying hacks

How to Choose the Right Platform:

  • Focus on 2-3 platforms where your audience is most active.
  • Adapt your content style to the platform (e.g., short-form on TikTok vs. long-form on YouTube).
  • Test content on different platforms and track engagement to refine your strategy.

SMART Tip: Instagram and Facebook are the best starting points for most SMART agents due to their large user base and visual nature.

Brand Consistency

Your social media platforms are an extension of your personal brand. Consistency in visual style, tone, and messaging helps build trust and makes you more recognizable in the market.

Key Elements of Brand Consistency:

  1. Profile Picture: Use the same professional headshot across all platforms.
  2. Cover Photos: Use consistent cover photos that reflect SMART’s brand colors and logo.
  3. Brand Colors and Fonts: Stick to the same color palette and fonts to create a cohesive visual identity.
  4. Messaging: Use a consistent tone of voice (e.g., professional, approachable, knowledgeable).
  5. Hashtags: Create a branded hashtag (e.g., #SmartLiving) to tie your content together and boost searchability.

Example:

  • Profile Picture: Professional headshot
  • Bio: “Helping families in San Diego find their dream home. DM for a free consultation!”
  • Colors: Navy blue and gold
  • Tone: Professional, knowledgeable, and approachable

SMART Tip: Use tools like Canva to create consistent graphics and templates for posts.

Create a Content Calendar

Consistency is the key to success on social media. Without a plan, it’s easy to fall behind or post sporadically, which can hurt engagement and credibility.

How to Build a Social Media Calendar:

Set Posting Frequency:

  • Instagram: 3–5 posts/week
  • Facebook: 3–4 posts/week
  • LinkedIn: 2–3 posts/week
  • TikTok: 2–3 posts/week

Content Mix:

  • 40% – Market updates and educational content
  • 30% – Personal brand content (behind-the-scenes, testimonials, community involvement)
  • 20% – Listings and sales
  • 10% – Engagement-based content (polls, Q&As)

Schedule Posts:

  • Use scheduling tools like Later or Hootsuite to automate posting and stay consistent.
  • Adjust Based on Performance:
  • Track engagement, reach, and leads to fine-tune your content mix and posting frequency.

Sample Weekly Content Calendar:

DayContent TypePlatformGoal
MondayMarket Update VideoInstagramBuild authority
WednesdayNew ListingFacebookGenerate leads
FridayBehind-the-Scenes StoryInstagramIncrease engagement
SaturdayClient TestimonialLinkedInBuild social proof
SundayQ&A or PollInstagram StoryDrive engagemen

SMART Tip: Spend 15–20 minutes daily engaging with comments, messages, and other posts to boost visibility.

Next Steps for SMART Agents

By setting clear goals, targeting the right audience, selecting the best platforms, maintaining brand consistency, and creating a structured content calendar, SMART agents will be able to build a strong social media presence that drives results.

Start by defining your target audience and setting 2–3 clear goals for the next 90 days. Create a 30-day content calendar using the recommended content mix. Stay consistent and adjust your strategy based on engagement and lead generation.

A strong foundation sets the stage for long-term success—so take the time to get it right!

SMART’s Social Media Resources

Social Media Training

Master social media with comprehensive training designed specifically for real estate agents. Learn how to create engaging content, increase visibility, and build meaningful connections.
👉 Start the Training

SMART LIVING Blog

Share valuable content from the SMART LIVING blog to enhance your social media presence and provide value to your audience.

Social Media Banners

Make your profile stand out with professionally designed banners:

Social Media Listing Posts

Attract more leads with high-quality listing templates:

Facebook & Instagram Stories

Create eye-catching, dynamic stories to engage your audience and increase visibility.
👉 Get the Templates